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Trains on customer data
Training posture: conditional · trains unless you opt out
depends on product, account and settings
“Following an Opt-Out election: (A) Customer Data will not be used for any other purpose, including training language models; and (B) Zero Data Retention will be enabled with our model providers.”
Opt-out mechanism
We updated this Privacy Policy to add detail about the opt-out choices on our Privacy Choices page, including Global Privacy Control, and to describe our sharing with advertising partners.
“We updated this Privacy Policy to add detail about the opt-out choices on our Privacy Choices page, including Global Privacy Control, and to describe our sharing with advertising partners.”
AI features
present
“You acknowledge that Outputs are generated automatically by machine learning technology and may be similar to or the same as Outputs provided to other customers; no rights to any Outputs generated for or provided to other customers are granted to you under these Terms.”
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Subprocessor notice
15 days
“If Customer objects to a newly added Subprocessor on reasonable grounds relating to the protection of Customer Data, Customer must notify Licensor in writing within fifteen (15) days of receiving notice of the new Subprocessor.”
Downstream
Who's behind Cognition, as listed in its own subprocessor documents. 2 subprocessors.
Model providers
- none listed
Hyperscalers
- Amazon Web Servicesunstated
Other subprocessors
- Oktaunstated
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'.
Documents read
- privacy policy https://cognition.com/legal/privacy-policyHTTP 200 · 2026-10-27
- subprocessors https://cognition.com/legal/data-processing-statement#subprocessorsHTTP 200 · 2026-10-23
- dpa https://cognition.com/legal/data-processing-statementHTTP 200 · 2026-11-03
- terms https://cognition.com/legal/platform-terms-of-serviceHTTP 200 · 2026-10-13
- ai policy https://cognition.com/legal/acceptable-use-policyHTTP 200 · 2026-10-13
Document changes
- high 2026-10-27 · privacy policy +9 / −6 lines
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+ Last updated: October 26, 2026+ We updated this Privacy Policy to add detail about the opt-out choices on our Privacy Choices page, including Global Privacy Control, and to describe our sharing with advertising partners.+ This Privacy Policy explains how Cognition AI, Inc (“we”, “our” or “us”) collect, use, disclose, and safeguard your information when you visit our websites (cognition.com, cognition.ai, and devin.ai), our software-as-a-service offerings that we make available to individuals and enterprise customers (e.g., Devin), along with any associated software, apps and websites (collectively, the “Services”). If you use the Services through an organization that has an enterprise agreement with us, such as your employer, the personal information that the organization submits to the Services is governed by our agreement with that organization. If you use Devin EU at app.devin.eu, our EU Privacy Notice applies and Cognition AI Labs Ireland Limited is the controller of your personal information.+ We also collect information automatically when you use our websites and Services, such as your IP address, browser and device information, and how you interact with our websites and Services, including sign-ups and purchases. We collect some of this information using cookies and similar technologies, and our advertising partners may collect information about your online activities over time and across different websites when you use our websites.+ We use your personal information to deliver, personalize, operate, improve, create, and develop our Services, to market our Services, to provide you with a secure, smooth, efficient and customized experience as you use our Services, and for legal compliance, and loss prevention. We only use your account password to create and maintain your account and to provide you with the Services. Learn more about how we use your personal information and our legal basis for each such use case below.+ We disclose, and in the past 12 months have disclosed, identifiers, commercial information, and internet or other electronic network activity information to advertising partners to promote our Services, which may be considered a “sale,” “sharing,” or “targeted advertising” under certain US state privacy laws. You can opt out on our Privacy Choices page or the “Your Privacy Choices” link on our websites. You can also opt out by turning on Global Privacy Control (GPC) in your browser, and we will treat the signal as a request to opt out. We do not have actual knowledge that we sell or share for targeted advertising purposes personal information about individuals under 16 years old. We work with service providers and other third parties to help us provide our Services, and as a result we need to provide certain information with these third parties as described below.+ We disclose, and in the past 12 months we've disclosed, the categories of personal data set forth in Section 1 with the following categories of third parties:+ The Services are not intended for children, and we do not knowingly request or collect any personal information from children. Users must be at least 18 years old in order to access the Services.+ * Right to opt out: You may have the right to opt out of the “sale” or “sharing” of your personal information, or its use for “targeted advertising.” See Section 3 to learn how.− Last updated: March 9, 2026− This Privacy Policy explains how Cognition AI, Inc (“we”, “our” or “us”) collect, use, disclose, and safeguard your information when you use visit our website (cognition.com), our software-as-a-service offerings that we make available to individuals and enterprise customers (e.g., Devin and Windsurf), along with any associated software, apps and websites (collectively, the “Services”).− We use your personal information to deliver, personalize, operate, improve, create, and develop our Services, to provide you with a secure, smooth, efficient and customized experience as you use our Services, and for legal compliance, and loss prevention. We only use your account password to create and maintain your account and to provide you with the Services. Learn more about how we use your personal information and our legal basis for each such use case below.− We do not sell or share your personal information with third parties for targeted advertising purposes, nor have we done so in the past 12 months. We also do not have actual knowledge that we sell or share for targeted advertising purposes personal information about individuals under 16 years old. We work with service providers and other third parties to help us provide our Services, and as a result we need to provide certain information with these third parties as described below.− We disclose, and in the past 12 months, we've disclosed, the categories of personal data set forth in Section 1 with the following categories of third parties:− The Services are not intended for children, and we do not knowingly request or collect any personal information from children. As set out in our Terms, users must be at least 18 years old in order to access the Services. - low 2026-10-23 · subprocessors +3 / −3 lines
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+ Last updated: October 21, 2026+ EntityPurposeLocationMicrosoft Azurecore processingUnited StatesAWScore processing, profile data, logs, and indicesUnited StatesGoogle Cloudcore processing, profile data, logs, and indicesUnited StatesAuth0profile dataUnited StatesHexsystem logsUnited StatesSentrysystem logsUnited StatesDatadogsystem logsUnited StatesTinybirdanalyticsUnited StatesZendesksupport contactsUnited StatesPylonsupport contactsUnited StatesDecagonSupport ChatbotUnited StatesAgumbe (Cognition India)Support WorkflowIndia+ EntityPurposeLocationOpenAIcore processingUnited StatesAnthropiccore processingUnited StatesMicrosoft/Azurecore processingUnited StatesGoogle/Vertexcore processingUnited StatesDatabricks *core processingUnited StatesxAI *core processingUnited StatesSnowflake *core processingUnited StatesMuse *core processingUnited States− Last updated: July 23, 2026− EntityPurposeLocationMicrosoft Azurecore processingUnited StatesAWScore processing, profile data, logs, and indicesUnited StatesGoogle Cloudcore processing, profile data, logs, and indicesUnited StatesAuth0profile dataUnited StatesHexsystem logsUnited StatesSentrysystem logsUnited StatesDatadogsystem logsUnited StatesZendesksupport contactsUnited StatesPylonsupport contactsUnited StatesDecagonSupport ChatbotUnited StatesAgumbe (Cognition India)Support WorkflowIndia− EntityPurposeLocationOpenAIcore processingUnited StatesAnthropiccore processingUnited StatesMicrosoft/Azurecore processingUnited StatesGoogle/Vertexcore processingUnited StatesDatabricks *core processingUnited StatesxAI *core processingUnited StatesSnowflake *core processingUnited States - low 2026-10-10 · ai policy +2 / −2 lines
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+ You must comply with applicable laws – any use of our Services must comply with the law; it cannot infringe on anyone's intellectual property, promote or engage in illegal activity, compromise the privacy or publicity rights of others, or engage in regulated activity without complying with applicable regulations. Use of the Services is prohibited where restricted by applicable export control laws, economic sanctions, or other trade compliance regulations.+ Don't repurpose or distribute output from our Services to harm others – don't use the Services or share output from our Services to defraud, scam, spam, mislead, bully, harass, exploit, defame, discriminate based on protected attributes, promote violence, hatred or the suffering of others or to sexualize children.− You must comply with applicable laws– any use of our Services must comply with the law; it cannot infringe on anyone's intellectual property, promote or engage in illegal activity, compromise the privacy or publicity rights of others, or engage in regulated activity without complying with applicable regulations. Use of the Services is prohibited where restricted by applicable export control laws, economic sanctions, or other trade compliance regulations.− Don't repurpose or distribute output from our Services to harm others– don't use the Services or share output from our Services to defraud, scam, spam, mislead, bully, harass, exploit, defame, discriminate based on protected attributes, promote violence, hatred or the suffering of others or to sexualize children.
Fact changes
- medium 2026-10-27 · 1 field change(s), +0/−0 subprocessors, +0 model providers
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Cognition's public documents on the date read. This is a record, not legal advice. Work for Cognition? Claim this profile · Something wrong? Request a correction.