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Trains on customer data
Training posture: does not train
for the product and account type the quoted document covers
“However, we will not use your AI-inputs to train any language models without your instruction or prior consent.”
Opt-out mechanism
none described
Not stated in the documents we could read. An absence here is an unknown, not a no.
AI features
present
“Content you provide through the use of the Services: Examples of content we collect and store include but are not limited to: the summary and description added to an issue, your repositories, commits, project contributions, profile metadata, activity data, comments, and any inputs and outputs generated by Artificial Intelligence (“AI”) and Machine-Learning (“ML”) powered features.”
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
United States
“Our Services are hosted in the United States and information we collect will be stored and processed on our servers in the United States.”
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Downstream
Who's behind GitLab, as listed in its own subprocessor documents. none listed.
Model providers
- none listed
Hyperscalers
- none listed
Other subprocessors
- none listed
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'.
Documents read
- privacy policy https://about.gitlab.com/privacy/HTTP 200 · 2026-10-13
- subprocessors https://about.gitlab.com/privacy/subprocessorsHTTP 200 · 2026-10-30
Document changes
- low 2026-10-30 · subprocessors +1 / −1 lines
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+ *For GitLab Dedicated Customers the hosting location is your choice from our available AWS regionsCloud Hosting and AI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedZendesk Inc.United StatesSupport Services PortalGitLab.com, Dedicated, and Self-ManagedElasticsearch Inc.United StatesSearch Functionality and Application Logging and DebuggingGitLab.comCloudflare Inc.United States and European UnionContent Delivery NetworkGitLab.comMailgun Technologies, Inc.United States and European UnionTransactional Email APIsGitLab.comAnthropic, PBCUnited StatesAI-Powered Product Features and Customer SupportGitLab.com, Dedicated, and Self-ManagedClickHouse, Inc.United StatesDatabase HostingGitLab.com and DedicatedIntouchCX Disrupt Inc.IndiaOutsourced Customer Support Business ProcessesGitLab.com, Dedicated, and Self-ManagedFireworks.ai, Inc.United States and European UnionAI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedSnowflake Inc.United StatesData Warehouse and Analytics Services for Customer Support TicketingGitLab.com, Dedicated, and Self-ManagedFivetran, Inc.United StatesELT Pipeline for Customer Support TicketingGitLab.com, Dedicated, and Self-ManagedOpenAI, LLCUnited StatesAI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedGlean Technologies, Inc.United StatesAI-Powered Knowledge Base for Support ServicesGitLab.com, Dedicated, and Self-ManagedHiddenLayer, Inc.United StatesPrompt Injection Security for AI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedDecagon AI, Inc.United StatesFirst-Line Customer Support AgentGitLab.com, Dedicated, and Self-ManagedLangChain, Inc.United StatesLogging for AI-Powered Product FeaturesGitLab.com, Dedicated, and Self-Managed− *For GitLab Dedicated Customers the hosting location is your choice from our available AWS regionsCloud Hosting and AI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedZendesk Inc.United StatesSupport Services PortalGitLab.com, Dedicated, and Self-ManagedElasticsearch Inc.United StatesSearch Functionality and Application Logging and DebuggingGitLab.comCloudflare Inc.United States and European UnionContent Delivery NetworkGitLab.comMailgun Technologies, Inc.United States and European UnionTransactional Email APIsGitLab.comAnthropic, PBCUnited StatesAI-Powered Product Features and Customer SupportGitLab.com, Dedicated, and Self-ManagedClickHouse, Inc.United StatesDatabase HostingGitLab.com and DedicatedIntouchCX Disrupt Inc.IndiaOutsourced Customer Support Business ProcessesGitLab.com, Dedicated, and Self-ManagedFireworks.ai, Inc.United States and European UnionAI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedSnowflake Inc.United StatesData Warehouse and Analytics Services for Customer Support TicketingGitLab.com, Dedicated, and Self-ManagedFivetran, Inc.United StatesELT Pipeline for Customer Support TicketingGitLab.com, Dedicated, and Self-ManagedOpenAI, LLCUnited StatesAI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedGlean Technologies, Inc.United StatesAI-Powered Knowledge Base for Support ServicesGitLab.com, Dedicated, and Self-ManagedHiddenLayer, Inc.United StatesPrompt Injection Security for AI-Powered Product FeaturesGitLab.com, Dedicated, and Self-ManagedDecagon AI, Inc.United StatesFirst-Line Customer Support AgentGitLab.com, Dedicated, and Self-Managed - medium 2026-10-13 · subprocessors +0 / −1 lines
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− Ship at agent speed. Prove every step. Transcend is here.Watch now - low 2026-10-13 · privacy policy +0 / −2 lines
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− Ship at agent speed. Prove every step. Transcend is here.Watch now− Jump to a section - medium 2026-10-08 · subprocessors +1 / −1 lines
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+ Ship at agent speed. Prove every step. Transcend is here.Watch now− Ship at agent speed. Prove every step. Transcend returns on October 6.Register now - low 2026-10-08 · privacy policy +1 / −1 lines
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+ Ship at agent speed. Prove every step. Transcend is here.Watch now− Ship at agent speed. Prove every step. Transcend returns on October 6.Register now
Fact changes
No changes recorded yet. Changes appear here when a later reading differs from an earlier one.
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in GitLab's public documents on the date read. This is a record, not legal advice. Work for GitLab? Claim this profile · Something wrong? Request a correction.