Does your organization use Glean? One sensor, and Openwake watches it on its own: the documents re-read daily, every moved clause told.Start free
Trains on customer data
Training posture: unknown · the documents do not say
silence is not a no
Not stated in the documents we could read. An absence here is an unknown, not a no.
Opt-out mechanism
To opt out of sharing for third-party marketing purposes, contact privacy@glean.com.
“To opt out of sharing for third-party marketing purposes, contact privacy@glean.com.”
Model providers named
none named
Not stated in the documents we could read. An absence here is an unknown, not a no.
Retention
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Hosting regions
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Subprocessor notice
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Downstream
Who's behind Glean, as listed in its own subprocessor documents. none listed.
Model providers
- none listed
Hyperscalers
- none listed
Other subprocessors
- none listed
Reviewer notes
Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'. no training clause matched
Documents read
- privacy policy https://www.glean.com/privacy-policyHTTP 200 · 2026-11-01
- subprocessors https://www.glean.com/legal/subprocessorsHTTP 200 · 2026-10-28
Document changes
- low 2026-11-01 · privacy policy +12 / −12 lines
show diff
+ * “Personal Information” means any information that can be used to identify an individual, and may include name, address, email address, phone number, login credentials, marketing preferences, and social media account information. Where we link other data to Personal Information, we treat that linked data as Personal Information.+ * Information You Provide Directly. We collect Personal Information when you complete a web form, create an account, purchase a Solution, request customer support, apply for a position, register for a newsletter or certification, or otherwise contact us.+ * Information Collected Automatically. We and our third-party partners use cookies, web beacons, web logs, and similar technologies to automatically collect your browser type, IP address, clickstream behavior, and related usage data. This information is used to better understand and improve the usability, performance, and effectiveness of the website and to help tailor content or offers for you. See Section 7 for more detail.+ * Information from Third Parties. We may receive Personal Information from trusted third-party sources, channel partners, resellers, and publicly available sources, and may combine this with information we collect directly to improve accuracy and completeness.+ * Within Glean. We share Personal Information among our global subsidiaries for data processing and storage purposes.+ * Service Providers and Vendors. We share Personal Information with authorized third-party agents, contractors, and service providers who act on our behalf to support website hosting, data analysis, payment processing, order fulfillment, IT infrastructure, customer service, email delivery, marketing, and auditing.+ * Channel Partners and Resellers. If you inquire about Solutions typically fulfilled through channel partners or resellers, we may share your information with those parties, who may also inform you about third-party products or services that may be of interest.+ * Business Transactions. In connection with a merger, acquisition, asset sale, consolidation, restructuring, or financing, we may disclose Personal Information to the relevant parties.+ * Legal Requirements and Safety. We will disclose Personal Information to law enforcement, government authorities, or other third parties as required to comply with applicable law or legal process, meet national security requirements, or protect the rights, property, or safety of Glean, our partners, or others.+ * With Your Consent. We may share Personal Information in other ways when we notify you and obtain your consent.+ * Legal Basis for Processing. For website and other Business Operations, we process your Personal Information on the basis of contract performance, legitimate interests, or your consent.+ * Controller vs. Processor. When Glean acts as data controller (e.g., for website interactions or direct marketing), submit requests to privacy@glean.com. When Glean acts as data processor (e.g., for Solutions provided through your employer), the data controller is the customer organization.− * “Personal Information” means any information that can be used to identify an individual, and may include name, address, email address, phone number, login credentials, marketing preferences, and social media account information. Where we link other data to Personal Information, we treat that linked data as Personal Information.Information You Provide Directly.− * Information You Provide Directly. We collect Personal Information when you complete a web form, create an account, purchase a Solution, request customer support, apply for a position, register for a newsletter or certification, or otherwise contact us.Information Collected Automatically.− * Information Collected Automatically. We and our third-party partners use cookies, web beacons, web logs, and similar technologies to automatically collect your browser type, IP address, clickstream behavior, and related usage data. This information is used to better understand and improve the usability, performance, and effectiveness of the website and to help tailor content or offers for you. See Section 7 for more detail.Information from Third Parties.− * Information from Third Parties. We may receive Personal Information from trusted third-party sources, channel partners, resellers, and publicly available sources, and may combine this with information we collect directly to improve accuracy and completeness.Third-Party Information You Provide About Others.− * Within Glean. We share Personal Information among our global subsidiaries for data processing and storage purposes.Service Providers and Vendors.− * Service Providers and Vendors. We share Personal Information with authorized third-party agents, contractors, and service providers who act on our behalf to support website hosting, data analysis, payment processing, order fulfillment, IT infrastructure, customer service, email delivery, marketing, and auditing.Channel Partners and Resellers.− * Channel Partners and Resellers. If you inquire about Solutions typically fulfilled through channel partners or resellers, we may share your information with those parties, who may also inform you about third-party products or services that may be of interest.Business Transactions.− * Business Transactions. In connection with a merger, acquisition, asset sale, consolidation, restructuring, or financing, we may disclose Personal Information to the relevant parties.Legal Requirements and Safety.− * Legal Requirements and Safety. We will disclose Personal Information to law enforcement, government authorities, or other third parties as required to comply with applicable law or legal process, meet national security requirements, or protect the rights, property, or safety of Glean, our partners, or others.With Your Consent.− * With Your Consent. We may share Personal Information in other ways when we notify you and obtain your consent.Aggregated or Anonymized Data.− * Legal Basis for Processing. For website and other Business Operations, we process your Personal Information on the basis of contract performance, legitimate interests, or your consent. Controller vs. Processor.− * Controller vs. Processor. When Glean acts as data controller (e.g., for website interactions or direct marketing), submit requests to privacy@glean.com. When Glean acts as data processor (e.g., for Solutions provided through your employer), the data controller is the customer organization.Identity Verification. - medium 2026-10-28 · subprocessors +1 / −0 lines
show diff
+ Product Videos - low 2026-10-28 · privacy policy +1 / −0 lines
show diff
+ Product Videos - high 2026-10-24 · subprocessors +3 / −2 lines
show diff
+ Entity Name Subprocessing Activity Location Palo Alto Networks, Inc. AI security provider (Prisma AI Runtime Security) United States Amazon Web Services, Inc. Cloud Service Provider / LLM Provider United States* Google LLC Cloud Service Provider / LLM Provider United States* Microsoft Corporation Cloud Service Provider / LLM Provider United States* Intercom, Inc. Cloud-based Customer Support Services United States Twilio Inc. Communication Services United States Salesforce Inc. CRM United States Slack Technologies, LLC Customer Communications United States Zendesk, Inc. Customer Support Portal United States SendGrid, Inc. Email Provider United States Anthropic PBC LLM Provider United States Baseten Labs, Inc. LLM Provider United States Fireworks.ai, Inc. LLM Provider United States Groq, Inc. LLM Provider United States Modal Labs, Inc. LLM Provider United States OpenAI OpCo, LLC LLM Provider United States Snowflake, Inc. LLM Provider United States Anysphere, Inc. LLM Provider (SpaceXAI Services) United States TypeSafe AI, Inc. LLM Provider United States Brave Software, Inc. Search United States Deepgram, Inc. Speech-to-text transcription United States** Exa Labs, Inc. Web crawling and rendering United States *Customers have discretion to select a different Cloud Service Provider and location. **Customers have discretion to select a different location.+ Last Updated: Oct 23, 2026+ We are updating our list of subprocessors to add Anysphere, Inc. and TypeSafe AI, Inc. Please contact privacy@glean.com with any questions.− Entity Name Subprocessing Activity Location Palo Alto Networks, Inc. AI security provider (Prisma AI Runtime Security) United States Amazon Web Services, Inc. Cloud Service Provider / LLM Provider United States* Google LLC Cloud Service Provider / LLM Provider United States* Microsoft Corporation Cloud Service Provider / LLM Provider United States* Intercom, Inc. Cloud-based Customer Support Services United States Twilio Inc. Communication Services United States Salesforce Inc. CRM United States Slack Technologies, LLC Customer Communications United States Zendesk, Inc. Customer Support Portal United States SendGrid, Inc. Email Provider United States Anthropic PBC LLM Provider United States Baseten Labs, Inc. LLM Provider United States Fireworks.ai, Inc. LLM Provider United States Groq, Inc. LLM Provider United States Modal Labs, Inc. LLM Provider United States OpenAI OpCo, LLC LLM Provider United States Snowflake, Inc. LLM Provider United States Brave Software, Inc. Search United States Deepgram, Inc. Speech-to-text transcription United States** Exa Labs, Inc. Web crawling and rendering United States *Customers have discretion to select a different Cloud Service Provider and location. **Customers have discretion to select a different location.− Last Updated: July 28, 2026 - high 2026-10-06 · subprocessors +3 / −3 lines
show diff
+ The AI Token Savings Story+ Explore how context and model routing affect token costs, output quality, and savings at scale.+ Explore the story− The Work AI Index 2026− Workers say AI saves them 11 hours a week. Where is that time going?− Download the report - high 2026-10-06 · privacy policy +3 / −3 lines
show diff
+ The AI Token Savings Story+ Explore how context and model routing affect token costs, output quality, and savings at scale.+ Explore the story− The Work AI Index 2026− Workers say AI saves them 11 hours a week. Where is that time going?− Download the report
Fact changes
No changes recorded yet. Changes appear here when a later reading differs from an earlier one.
Corrections
No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.
Facts are as stated in Glean's public documents on the date read. This is a record, not legal advice. Work for Glean? Claim this profile · Something wrong? Request a correction.