Pipedrive

www.pipedrive.comunclaimedrecord 179 · read 2026-09-05 · rules/v1evidence pack ↗
Trains on customer data
unclear
* Pipedrive ensures that all relevant teams receive comprehensive training on the secure and responsible use of AI/ML technologies.
dpasource ↗confidence 0.30
Opt-out mechanism
If you wish not to have your information used for the purpose of serving you targeted ads, you may opt out by using these services on the following websites: https://optout.networkadvertising.org/ or https://optout.aboutads.info/ (or if located in the European Union, by clicking here: http://www.you
If you wish not to have your information used for the purpose of serving you targeted ads, you may opt out by using these services on the following websites: https://optout.networkadvertising.org/ or https://optout.aboutads.info/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/).
privacy policysource ↗confidence 0.50
AI features
present
We use artificial intelligence and machine learning (together – the “AI”) to improve Pipedrive Operations, enhance security, and automate certain processes.
privacy policysource ↗confidence 0.55
Model providers named
Anthropic, AssemblyAI, OpenAI
Anthropic, PBC USA DPA + SCCs Module 3 for Client Data
subprocessorssource ↗confidence 0.60
Retention
If we learn that Personal Data has been collected on the Pipedrive Operations from persons under 18 years of age and without verifiable parental consent, then appropriate steps will be taken that are
If we learn that Personal Data has been collected on the Pipedrive Operations from persons under 18 years of age and without verifiable parental consent, then appropriate steps will be taken that are designed to delete this information.
privacy policysource ↗confidence 0.50
Hosting regions
not stated
Not stated in the documents we could read. An absence here is an unknown, not a no.
Subprocessor notice
10 days
Upon notification regarding Pipedrive’s intention to engage a new Sub-Processor, Client may object to such engagement on good faith grounds relating to data protection by notifying Pipedrive promptly in writing via email at [email protected] within ten (10) calendar days after receipt of Pipedrive's notice.
dpasource ↗confidence 0.55

Downstream

Who's behind Pipedrive, as listed in its own subprocessor documents. 10 listed.

Model providers

  • AnthropicUSA
  • AssemblyAIUSA
  • OpenAIIreland

Hyperscalers

  • Amazon Web ServicesUSA

Other subprocessors

  • AtlassianAustralia
  • CloudflareUSA
  • IntercomIreland
  • LoomAustralia
  • SendGridUSA
  • TwilioUSA

Reviewer notes

Extracted by deterministic rules (rules/v1), no language model. Coverage is limited to recognisable clauses and a gazetteer of common subprocessors; absent values mean 'not matched', not 'not present'. training-adjacent sentence found but not classifiable by rules

Documents read

Document changes

No document changes yet. These appear when a later reading of a page differs from the previous one; no model involved.

Fact changes

No changes recorded yet. Changes appear here when a later reading differs from an earlier one.

Corrections

No correction requests. Anyone may dispute a fact with a source; requests and resolutions are public and ledger-entered.

Facts are as stated in Pipedrive's public documents on the date read. This is a record, not legal advice. Work for Pipedrive? Claim this profile · Something wrong? Request a correction.